Delivery & Payment

 

Delivery Options & Costs

All product prices shown on the site are set at retail prices (inclusive of VAT). They do not include postage and packing costs.
Postage and packaging prices will be added at the order confirmation stage of your transaction once you have completed the Address Section.

There's a selection of delivery methods; you can choose the method best applicable to you (See below for more details about delivery methods offered).

  • United Kingdom (U.K. Post) orders are generally despatched with Royal Mail Tracked. At the moment we offer a discount price of £1.99 postage, and "Free Delivery" with all orders over £40 to all UK addresses!!
  • Click & Collect option is for our local customers whereby you can order and pay online and collect your order from our store anytime after 12 noon the following day.
  • Europe & International (Non U.K. Post) is a track and trace service; £6.99 per order is our usual standard price for this service. At the moment we offer "Free Delivery" to all NON - UK (Rest Of World) addresses if the cost of your order is over £50.00.
  • All our methods of postage will provide Pink Cadillac with documented proof of delivery of the parcel.

If you have any questions whatsoever and wish to speak to us then please call the shop and we will do our best to help:

Pink Cadillac (UK) 0800 699 0654 ( Mon - Sat: 09.30 - 17.30, Sun: 12.00 - 16.00)

Alternatively if you wish to email any concerns/questions etc. please reach us via this email link : support@pinkcad.com

 

Methods Of Payment

Payment can be made by Visa, Visa Electron, Visa Debit, Visa Delta, MasterCard, Maestro debit cards, Paypal,and any other methods which may be clearly advertised on the Site. Payment will be debited and cleared from your account upon dispatch of your order.

You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Pink Cadillac, we will not be liable for any delay or non-delivery. 

Alternatively, if you would prefer to fulfil an order over the phone then that would be fine during our shop opening hours: your details can be taken extremely securely over our BT landline and your order would be despatched ASAP (see our delivery methods above)  For any phone orders or general enquiries please call one of our members of staff on the number below and we will be pleased to help you:                                  

Pink Cadillac (UK) 0800 699 0654 ( Mon - Sat: 09.30 - 17.30, Sun: 12.00 - 16.00)

 

Customer Service

We are a British company, based in the UK . We've been trading as an Independent Clothing Boutique in England since 1972. We have been trading online since 2011.
If you have anything at all that you would like to discuss with us or to perhaps confirm with us, prior to ordering from our website, then please do get in touch with us (contact details below). We will always be more than happy to do our upmost to help you with any concerns/ideas etc. that you may have.
Alternatively you can email us with your enquiries too : support@pinkcad.com

Pink Cadillac (UK) 0800 699 0654 ( Mon - Sat: 09.30 - 17.30, Sun: 12.00 - 16.00)

 

Accuracy Of Information

We attempt to ensure that information on this Web Site is complete, accurate and current. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currentness of any information on this Web Site. For example, products included on the Web Site may be unavailable, and may have different attributes than those listed.

 

Placing An Order; Acceptance

We may have to cancel your order before we have accepted it and we may rescind our acceptance and cancel your order where there has been an obvious error and we no longer have the item in our inventory. Under these unfortunate circumstances we will inform you as soon as possible. We may also require verification of information prior to the acceptance and/or shipment of any order.